Our Promise

At Mile High Properties we take our commitments seriously - to our Residents, to our Owners, to our Suppliers, and to the Communities in which we operate.

Our promise is to always provide a safe and secure living environment for our Residents. Our Residents have put their trust in us, and we are committed to meeting that trust with properly maintaining apartments, common areas and living amenities.

We treat each of our properties like we own them – because we do! We take pride in proactively maintaining each property under our care. Every day one of our team is on site, speaking with Residents, getting to know them, and understanding how they live and work.

We take the time to get to know each Residents on a personal level, and we use that information maintain our properties. For example, we know which Residents work at night, how many cars they have, the guests who visit, and the unique appliances and amenities each apartment includes.

If you become one of our Residents, you won’t have to wait days or even weeks to get a response from our Property Manager, because when you reach out, we will answer. For example, if the laundry machine is suddenly out of order, we are probably already on it. If your front door needs repair, or your heating isn’t working, or the hallway light bulb goes out, you won’t wait days or weeks for us to take care of it – that is our promise.

We hear from our Residents that this type of hands-on maintenance is unusual, and why many of them give us such good reviews, but that it how we have always done business, and always will.